Medical Director

Job purpose

The Medical Director is responsible for leading Kids First Health Care’s clinic program to ensure delivery of high-quality pediatric services. The position is a combined clinical and administrative position with a primary focus on clinical care and oversight of staff responsible for clinic operations. The position provides leadership and guidance of all dimensions of clinical activities to ensure accomplishment of clinical objectives. The Medical Director is responsible for driving continuous quality improvement, integrated services and application of evidence-based clinical practices. The Medical Director also plays a key role on Kids First’s Executive Team to support excellence and efficiency throughout the agency.

Duties and responsibilities

Leadership and Administration

Emulate and promote the values of Kids First and the associated behaviors.
Ability to lead people in a clinical setting through coaching, mentorship, and ongoing support.
Works collaboratively with agency leadership to achieve strategic goals.
Participate in agency strategic planning and develop aligned annual work plan.
Participate in Leadership Team meetings.
Collaborates with supervisor to demonstrate progress and success in meeting work plan metrics in the expected timeframe.
Works collaboratively with direct reports to maintain clinic operations, develop and implement models of care, evaluate patient outcomes and achieve metrics of success.
Participate in review of annual program budget with Director of Administration and Finance and Clinic Management Team.

Clinic Operations

Promote and advance integrated and culturally responsive services throughout Kids First Health Care to best support patients.
Maintain knowledge of current research and evidence-based practice.
Oversee and schedule clinically related training with support from clinic management team.
Oversee development and implementation of policies and procedures for evidence based clinical practices. Ensure clinical staff knowledge of policies and procedures and placement in an easy-to-reference format.
Promote consistency and best practices that enhance clinical quality and efficiency and minimizes variation across clinical sites.
Oversee Lead Behavioral Health Professional and promotes an integrated care model.
Oversee behavioral health and dental health integration.
Support the clinic management team in clinical quality improvement efforts and demonstrates improvement.
Support clinical teams, facilitate clinical discussions and decision making and participate in medical home model management of medically complex patients.
Approximately 20-30 hours or 25% (monthly) of direct patient care to include accurate physical examinations, evaluations, diagnosis, treatment, follow up, consultation and coordination of patient care.
Assess the roles and responsibilities of clinical team members, including opportunities for personal, clinical, or site improvement.
Oversee and support Clinic Manager for clinic incidents.
Support Clinical Operations Manager and Assistant Medical Director compliance with clinical standards (i.e.: CLIA waived testing, Medicaid requirements, etc.) and reporting (statistics, state requirements, etc.).
Other projects as identified with Executive Director.

Management

Attend weekly clinic management meetings and weekly clinic all staff meetings.
Manages Clinicians and Clinical Leadership Team including reviews, support, training opportunities, hiring and termination.
Consult and support medical policies and procedures for Westminster Public Schools and Adams 14 school nurses.
Inform clinical grant proposals and grant performance measures.
Work with team members to set data metrics, compliance expectations and ensure accomplishment of clinic performance objectives.
Inform Revenue Cycle policies and procedures to promote efficient, cost effective medical care.
Collaborate with Clinic Quality Manager and Director of Community Outreach on Care Coordination and Patient Engagement.
Support other projects as identified with Executive Director.

Communication

Provides ongoing feedback on operational performance to Executive Director and other senior leadership.
Encourage good communication and teamwork across clinical and administrative teams.
Represents Kids First knowledgeably and professionally to internal and external audiences.

Qualifications

Minimum Qualifications

Active Colorado Medical License and Board Certification
Valid license/DEA registration in Kids First’s jurisdiction
Current CPR/BLS certification
NPI number, CO Medicaid provider numbers by hire

One or more years of healthcare leadership experience including:

Working with and/or managing Nurse Practitioners.
Managing through challenging times and significant systems change.
Balancing priorities of revenue generation, expanding access to care, and high-quality clinical practices.
Matching capacity and demand to ensure efficient use of resources.
Setting expectations among direct reports and ensuring they are met.

Preferred Qualifications

Bilingual
Experience working with medically underserved populations, community settings, school-based health care, population-based outcomes and integrated and team-based models of care.
American Academy of Pediatrics Fellow (FAAP designation) – for physician applicants.

Physical requirements

While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach, stoop kneel to install computer equipment
Specific vision abilities required by this job include close vision requirements due to computer work
Light to moderate lifting is required

Standard Requirements

Support the mission and values Kids First Health Care.
Pass fingerprinting and background check.
Ability to be a team player. Support and assist team members. Be available to help, and learn from the team and community partners.
Ability to interact effectively and professionally with persons from diverse cultural, socioeconomic, education, racial, ethnic and professional backgrounds
Ability to adapt to change; including but not limited to scheduling, clinic procedures and policies.
Ability to demonstrate the highest level of performance and behavior standards on a consistent basis.
Demonstrated ability as a self-starter with the ability to prioritize and manage multiple tasks
Ability to develop and maintain effective relationships with parents, child/adolescent patients, medical providers, Community Clinic Partners and all staff members
Ability to complete tasks timely and work effectively with managers, co-workers, members of the public and professional groups
Superior communication and interpersonal skills
Knowledge of computers and data entry procedures, including Electronic Medical Records (EMR), Microsoft Excel and Word
Accountable, punctual, and reliable

Direct reports

Assistant Medical Director, Clinic Manager, team of Nurse Practitioners, Health Education Manager

To apply, please send your resume to Catherine Schurger at cschurger@kidsfirstco.org.